INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
When purchasing items online, we strive to ensure that the product you receive closely matches the one depicted in the picture. However, slight variations may occur due to factors such as lighting conditions, camera angles, and screen settings. Rest assured, we make every effort to provide accurate representations of our products. If you have any specific concerns about a particular product, please don’t hesitate to reach out, and we’ll be happy to address them further.
If you need specific information about restocking for a particular item, I recommend reaching out to the store’s customer service team directly. They may be able to provide more insight into their restocking processes and timelines.
Shipping times vary depending on your location and the shipping method chosen. Typically, orders are processed within 1-2 business days, and standard shipping takes 5-7 business days for domestic orders
We offer a hassle-free return policy within 7 days of purchase. Items must be unused and in their original condition. Please contact our customer service team for return instructions.
Once an order has been placed, it is processed immediately to ensure prompt delivery. Therefore, we are unable to guarantee changes or cancellations after an order has been submitted. Please contact our customer service team as soon as possible if you need assistance with your order.